botfix®
Robot & droid repair

When your robot stops,
we get it going again.

Diagnose, repair and recalibrate — for the wave of consumer and small-business robots and droids that are now everywhere. Send-in from anywhere in the UK; on-site visits for businesses in the North West.

What we fix

Robots and droids we work on.

If it senses, decides and moves — we'll take a look. The list below covers the bulk of what we see; if your robot isn't on it, ask anyway.

Domestic

Robot vacuums & cleaning robots

iRobot Roomba, Roborock, Ecovacs, Dreame, Eufy, Shark, SwitchBot, Mova and similar. Mop-and-vac combos, window cleaners and pool robots welcome.

Small business / retail

Service & hospitality robots

Server robots in restaurants, greeter and concierge robots, retail stockcheckers, delivery and logistics robots, sanitisation robots.

Domestic / care

Companion & pet robots

Social companions, eldercare aids, robotic pets and emotional-support droids — from Aibo and Vector to newer entrants.

The new wave

Humanoid robots & droids

Consumer humanoids and assistant droids as they arrive. Bipedal, wheeled and torso-only platforms — we keep up with the field as it develops.

Outdoor

Robotic mowers & garden robots

Husqvarna Automower, Worx Landroid, EcoFlow Blade, Stihl iMow and similar — plus pool-cleaning robots and outdoor security/patrol robots.

Education

Educational & hobby robots

LEGO Mindstorms / SPIKE, VEX, micro:bit kits, Arduino and Raspberry Pi-based builds, drone repair, and bedroom-build droids.

Not sure?

Something else?

Tell us what it is and what's wrong — we'll honestly say whether we can help, and if we can't, we'll point you somewhere that can.

How it works

Five steps, no surprises.

01

Tell us

Send the symptoms via the contact form. Photos help.

02

Triage

We come back with a likely cause and an estimate range.

03

Send / visit

Post the unit to us, or we visit (North West businesses).

04

Fixed quote

Once we've inspected it, we send a fixed-price repair quote.

05

Repair & return

You approve, we fix, we test, we send it back.

Warranty

30-day warranty on the work we do. If the same fault returns, we put it right.

No-fix, no-fee*

If we can't repair it, you don't pay for the repair (postage and inspection fees may still apply).

Honest declines

If a unit isn't economic to repair, or we're not the right fit, we say so up front.

Worth fixing?

Repair, or replace?

We'll always do the maths.

Some robots cost less new than the repair would — especially entry-level vacuums or hobby kits. If parts and labour come close to a replacement, we'll say so up front and you can walk away.

Ask anyway.

Triage is no-obligation. We often find fixes you wouldn't expect, and even when we can't, we can usually point you to a sensible replacement — or to the manufacturer if it's still under warranty.

We focus on the wave of consumer and small-business robots, droids and humanoids that's now everywhere — not industrial arms or factory automation. Anything that senses, decides and moves is fair game; if you're not sure, just ask.

Get started

Tell us about your robot.

We reply within 48 hours, usually sooner.